Frequently Asked Questions

Building Web Sites since 2004

FAQ’s


A list of questions that we hope will answer any issues or concerns you may have.

We are also contactable via our Forum, or Live Chat as displayed on the right corner.


Every project is different but a typical website will take between 4 and 8 weeks to be completed.

We will discuss your needs with you via email or telephone.

We will then undertake to research your industry to create a design concept. We will then ask for your feedback on a homepage design. We will keep working on this design until you are 100% happy and then once you have approved it the website will be built. Please note that we offer unlimited revisions, so we can guarantee that you will be 100% happy before you sign it off, however once the website is signed off and we start building it any further design changes may be chargeable.

SSL (Secure Sockets Layer), is a computing protocol that ensures the security of data sent via the Internet by using encryption.

There is an increasing importance being driven by both browser development companies and Google/ Bing for websites to have an SSL certificate where forms exist. In simple terms this just means that the form data being sent over the internet is encrypted and less likely to then be read by third parties.

We agree that making forms secure helps make the internet more secure and may also help your website rank better in Google and therefore suggest that you consider a SSL certificate for your website.

If you are an ecommerce website then we believe that it is essential that you have a SSL certificate for your website.

Any prices quoted will include an SSL certificate, if this is not required, prices will be reduced accordingly.

We use Word Press for our CMS building. But we can use others if required, please ask.

We accept debit cards, credit cards or bank transfers.

When you sign up you will need to pay 50% upfront with the balance due when your 100% happy and your site goes live.

Our hosting charges (if included) start from when you sign up.

We love highlighting our previous work, you can view this at any time in our testimonials page and on our portfolio.

We offer SEO services which are probably the most cost effective way of promoting any site or business.

Search engines usually take around 3 months to fully optimise your brand new site, however there is no minimum term associated with this.

We can help with both of these and will discuss your needs and requirements with your initial quote.

Hosting prices are available either with your site package, or on their own.

Domains are available for your site package or on their own.

We can quote on supplying a domain with your package and we can also quote on a hosting package. If one or none of these are required, the price will reflect this.

We have the ability to ensure your site if fully compliant with the GDPR in your area, please ask about this during your initial quote to ensure that this is taken into consideration.

Yes, absolutely you can.

We have the ability to allow you to edit your site once it goes live and can also provide training for you to do this. Further changes requested for us to do, will result in further charges.

Yes, we can use templates depending on your budget and structure, this will be advised before we commence with any work and fully explained throughout the process.

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We hope these questions helped ease any concerns, if not, please contact us here, or on our forum and we will do all we can to help.